Last week I debugged a fairly interesting issue one of our users was experiencing.  If you’re interested in the details, check out my blog for the 1′s and 0′s.  To summarize the issue: our user was uploading a large file – greater than 2GB – using the HomeField HTTP uploader, and after a couple of minutes their browser was showing a “connection timeout” error.

Although nobody likes application errors, at least users can be informed that something went wrong, and you’re working on fixing it.  Unfortunately with this issue, it looked like we just weren’t answering the phone.  Fortunately, our user and their IT staff were very patient and helpful, which allowed me to get to the bottom of the issue and offer a solution; uploads > 2GB have to be performed on a different computer (the devil is in the details).

I hope our user is as happy as I am to have this figured out.  I enjoy hacking through packets of Internet traffic to discover and understand a new problem (new to me, at least).  Simultaneously solving a problem for a user is icing on the cake.

Happy hacking!